Admin Guide: Organization Settings

Overview

Organization Settings is your central hub for managing your school or organization. Here you can configure basic information, branding, and organizational details that affect all members.

Getting Started

Accessing Organization Settings

Log in with your admin account
In the sidebar, go to Organization
View and edit your organization details

Organization Information

Basic Details

Organization Name

Your school or company name
Displayed to all members
Shown on public listings
Used in communications

Description

Brief overview of your organization
What you offer
Your mission or focus
Displayed on your profile

Contact Information

Primary email address
Phone number
Physical address
Website URL

Why It Matters

Students and teachers can reach you
Appears on public listings
Builds trust and credibility
Required for verification

Language Settings

Primary Language

Main language of instruction
Default interface language
Used for communications
Affects content recommendations

Additional Languages

Other languages you teach
Displayed on your listing
Helps students find you
Expands your reach

Location Information

Physical Location

City and country
Time zone
Region/state
Postal code

Why Location Matters

Helps local students find you
Sets correct time zone
Affects search results
Required for some features

Branding & Appearance

Logo

Upload your organization logo
Recommended size: 200x200px
Formats: PNG, JPG, SVG
Displayed throughout platform

Colors (if available)

Primary brand color
Secondary color
Used in your organization's pages
Maintains brand consistency

Public Profile

How your organization appears to others
What information is visible
Public vs. private details
Search visibility

Organization Type

Types Available

Language School: Traditional language education
University: Higher education institution
Private Tutor: Individual instruction
Online Platform: Digital-only learning
Corporate Training: Business language programs

Why It Matters

Affects available features
Determines pricing
Influences search categories
Sets expectations

Member Management Overview

Current Members

Total number of members
Admins, teachers, students
Active vs. inactive
Recent additions

Roles & Permissions

Admin: Full access to all features
Teacher: Can create content and manage students
Student: Can access learning materials

Capacity

Current member count
Maximum allowed (based on plan)
Upgrade options
Usage statistics

Settings & Preferences

Communication Preferences

Email notifications
Member communications
Marketing emails
System updates

Privacy Settings

Public profile visibility
Member directory access
Data sharing preferences
GDPR compliance

Feature Access

Which features are enabled
Role-based access control
Custom permissions
Feature restrictions

Billing Information

Subscription Details

Current plan
Billing cycle
Next payment date
Payment method

Usage Tracking

AI tokens used
Active members
Storage used
Feature usage

Managing Your Organization

Updating Information

Navigate to Organization Settings
Click "Edit" on any section
Make your changes
Click "Save Changes"
Changes take effect immediately

Adding Branding

Go to Branding section
Click "Upload Logo"
Select your image file
Crop if needed
Save

Changing Settings

Find the setting you want to change
Toggle or select new value
Review impact
Save changes
Notify members if needed

Best Practices

Keep Information Current

Update contact details promptly
Refresh description regularly
Maintain accurate location
Update branding as needed

Professional Presentation

Use high-quality logo
Write clear description
Provide complete contact info
Keep profile updated

Member Communication

Notify members of major changes
Explain new policies
Provide transition time
Be transparent

Security

Limit admin access
Review permissions regularly
Use strong passwords
Enable two-factor authentication

Common Questions

Q: Who can access organization settings? A: Only admins can view and edit organization settings. Teachers and students cannot access this area.

Q: How do I change the organization name? A: Go to Organization Settings, click Edit, update the name, and save. Note: This affects all branding.

Q: Can I have multiple admins? A: Yes, you can promote teachers to admin status in the Teachers section.

Q: What happens if I change the primary language? A: The interface language changes for new members. Existing members keep their preferences.

Q: How do I make my organization public/private? A: Adjust visibility settings in the Public Profile section.

Q: Can I customize the platform for my organization? A: Some customization is available (logo, colors). Contact support for advanced customization.

Integration with Other Settings

Organization → Teachers

Manage teaching staff
Set permissions
Track teacher activity
Assign courses

Organization → Students

View all students
Monitor progress
Manage enrollments
Track engagement

Organization → Subscription

Billing and payments
Plan upgrades
Usage limits
Feature access

Organization → Listing

Public profile
Search visibility
Marketing information
Contact form

Troubleshooting

Problem: Changes not saving

Check internet connection
Ensure all required fields are filled
Try refreshing the page
Contact support if persists

Problem: Logo not displaying

Check file format (PNG, JPG, SVG)
Ensure file size is under 5MB
Try a different image
Clear browser cache

Problem: Can't access settings

Verify you have admin role
Check if you're logged in
Try different browser
Contact organization owner

Tips for Success

Complete your profile: Fill in all sections for best results
Use professional branding: Quality logo and description matter
Keep contact info current: Members need to reach you
Review regularly: Check settings monthly
Communicate changes: Tell members about updates
Maintain security: Limit admin access appropriately
Monitor usage: Track member activity and engagement

Need Help?

If you encounter any issues or have questions:

Visit the Help Center
Create a Support Ticket
Contact support at support@bestlanguagelearning.com